Terms and Conditions

StudioRivo is a brand operated by Rapid Dreams, hereinafter referred to as the "Provider", registered in Switzerland: Legal name: Rapid Dreams Registered address: Riedstrasse 7, 6330 Cham, Zug, Switzerland By engaging the Provider's services, the Client (a company, sole trader or other legal entity, hereinafter "Client") fully accepts these Terms and Conditions ("T&C").

The Provider offers website creation, design and maintenance services, which may include, according to the accepted proposal: - Design and development of an institutional or presentation website; - Hosting, domain configuration and SSL certificate; - Monthly/annual maintenance plan (updates, backups, technical support); - Additional services specified in the proposal (copywriting, SEO, integrations, etc.). The exact scope of each project is defined in the commercial proposal accepted by both parties.

All projects are quoted individually. Proposals are valid for 15 (fifteen) days from the date of issue, unless otherwise stated. Prices are quoted in euros (EUR) and include applicable taxes under Swiss law. The Provider reserves the right to update recurring service prices with 30 days' prior notice.

Delivery timelines are estimated in the proposal and begin upon receipt of the initial payment (deposit) and delivery of all materials requested by the Provider (copy, images, credentials, etc.). Delays attributable to the Client — including delays in delivering materials or in reviewing/approving deliverables — automatically suspend the agreed delivery timeline.

The Client undertakes to: - Provide all content, materials and information required for the project within the agreed timeframe; - Respond to approval or revision requests within a maximum of 5 business days (unless otherwise agreed); - Ensure it holds the necessary rights over all materials provided (images, copy, trademarks, etc.); - Keep any access credentials provided by the Provider secure and confidential.

Project assets (design, source code, content developed by the Provider) remain the property of the Provider until full invoice settlement. Upon full payment, usage rights for the assets are transferred to the Client as defined in the proposal. The Provider reserves the right to include the project in its portfolio and marketing materials, unless the Client expressly requests confidentiality in writing. The Client may not sublicense, resell or distribute developed materials without prior written consent from the Provider.

The payment model is defined in the proposal. As a general rule: - Development projects: 50% upfront (deposit), 50% on delivery; - Maintenance/hosting plans: monthly or annual billing, as per the chosen plan, automatic renewal unless cancelled under clause 8. Overdue payments (more than 15 days past the due date) entitle the Provider to suspend the service and charge late-payment interest at the applicable Swiss legal rate.

The Client may cancel recurring services with a minimum of 30 days' written notice before the renewal date, via the contact email shown in the site footer. In the event of early termination of an ongoing project, amounts already paid are non-refundable, and the Provider may invoice for work completed up to the termination date. The Provider may terminate the contract immediately in the event of a material breach by the Client, including repeated non-payment or misuse of services.

The Provider is not liable for: - Data loss or damage resulting from acts of the Client or third parties; - Unavailability of third-party services (hosting, domain registrars, external APIs); - Indirect damages, loss of profits or loss of business opportunity. The Provider's total liability to the Client, for any cause, shall not exceed the total amount paid by the Client in the 6 months preceding the event giving rise to the claim.

The processing of personal data within the contractual relationship is governed by the Privacy Policy available at /privacy, in accordance with the Swiss Federal Act on Data Protection (nFADP / revDSG, in force since September 2023) and, where applicable to data subjects in the EU, the GDPR (Regulation (EU) 2016/679).

These T&C are governed by Swiss law. For disputes arising from their interpretation or performance, the parties submit to the exclusive jurisdiction of the competent courts of Zug, Switzerland, expressly waiving any other forum. Before any legal proceedings, the parties undertake to seek mediation or conciliation.

The Provider reserves the right to amend these T&C at any time, with 30 days' prior notice by e-mail. Continued use of the services after that period implies acceptance of the changes.